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My Canon camera cannot install videos !


jonem81

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My Canon camera cannot install videos on my PC. It's a Canon Powershot A530. Images are OK. However, I cannot see the device driver for the camera. I thought that the drivers were automatically installed when they were connected. I am using a Windows 7, 64bit PC, and the software that came with the camera states Windows XP2. Would it be OK to try to install that first?

jonem81

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wiz-king

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You need the software from the cameras website to get the Win7 drivers.

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jonem81

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wiz-king - Thanks, but could you point me to the exact location on the website, please. I have tried to download the appropriate software, but failed miserably!

jonem81

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wiz-king

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I will try again enter link description here

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jonem81

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wiz-king

Many, many thanks for your help. I used the old installation discs (XP2), and would you believe it? They installed without a hitch, and now I can import my videos from the Canon A530. It looked as if the software updated as it installed. Thank you once again.

jonem81

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