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black screen after starting my device


ahmedissam

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Hi

after i press power button my laptop show the hp screen then the screen turns black but the device is still working i'm using hp dv6-1199 with win 8 what should i do ?

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Jock1e

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Try pressing the windows Logo key and R at the same time and see if it opens Run .If it does we can get you into safe mode from there.

The only other thing I can think of is to plug it into another monitor or TV and see if it works on that.

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