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Windows Vista Home Premium freezes at desktop stage


ardeebee

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I am running Window Vista Home Premium (with SP2) with automatic updates on my Compaq SR5606UK Desktop PC with an AMD Athlon 64 X2 Dual Core processor 5000+ 2.60GHz with 3.00GB RAM & 32-bit operating system.

Recently I'm getting an intermittent problem at start-up. Windows is loading normally to the desktop stage and certain icons are loading into the system tray (eg. clock, network , safely remove etc) but then everything freezes and the only option is to switch off, either at the mains or by holding the on/off switch on the PC case. Sometimes this happens several times before a successful start-up is achieved. Other times, a normal start-up happens straight away. I've run diagnostic checks and everything reports as OK/passed. I've also run AVG virus checker and nothing is found. I did run a Microsoft System Restore which seemed to resolve the issue for a short time but as the problem is intermittent that may have just been a coincidence. Any suggestions, please.

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Jock1e

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The next time you have it running ok switch automatic updates off in services and see if that makes any difference. if not switch it back on.

Also check in device manager for yellow exclamation marks.

Maybe run chkdsk just in case it is a hard drive problem.Tick both boxes before running it.Remember it will take a couple of hours so best running it before you go out shopping or wherever you go.

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ardeebee

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Thanks for the suggestions. Have checked Device Manager and found no exclamation marked items. Nothing found on chkdsk - or rather, I set it to run and when I returned sometime later it had completed & my normal desktop was showing so I'm assuming all was OK. However, I have turned off Windows automatic updates and so far have only had one failure to start-up correctly. May be a coincidence or may be not !! Thanks again.

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Jock1e

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If you don't use windows defender switch that off as well.

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ardeebee

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I run AVG free anti-virus, which switches off Windows Defender by default. Thanks again.

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