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Hard disk is read only after software install failed


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Installing a reputable software app failed and now my c drive is read only and although i can use most of my original programs, i cannot change anything, cannot choose a restore point as it say the administrator (me!) has stopped me doing this.

I cannot start my acronis to get my latest backup (on external drive), yet i can access my email and other programs.

The windows system is actually on a small ssd drive for speed although my C drive is on my normal harddisk.

I get the fault code 0x800704b3 when trying to access programs such as Wise 365.

My Hyper drive manager will not work either

I can copy and paste and am copying all of the files in My Documents to an external hard drive (where all my Acronis backups are.

I have a sinking feeling that the only option left to me is a complete reinstall somehow as all the options seem to be blocked to me (Restore, Refresh etc)

Getting C unlocked would be a bonus.

I know it's a long shot, but if anyone can help i would be grateful.

Thanks in advance


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Will it work properly in safe mode.Have you tried user accounts to make sure that you are still the administrator.

Just go into user accounts and click on change your account type.Make sure administrator is dotted.

Not got much of a clue as to how W/8 works just thought that I would post the obvious until you get proper help.

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Best way to safe mode is go into msconfig.Click on Boot.Tick safe boot.Dot network.Apply Ok.

That way it will start in safe mode with networking.

Now when you are finished using safe mode you have to reverse that so that it starts in normal mode or it will keep opening in safe mode.

If a bit worried about doing it that way maybe wait till you can get help from someone that knows whats best for you to do.

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