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Windows Help


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help needed please c:/user problem


paulhis777

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hello please can someone help when i start internet explorer i get this message THERE WAS A PROBLEM STARTING C:USER\THE SPECIFIED MODULE COULD NOT BE FOUND

this even pops up when i open outlook to look at my emails ? thank you Paul PS i put back my computer to an early restore point but still pops up !!!

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Nontek

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Try this

A repair might sort it.

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paulhis777

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thanks for that link did the scan and restarted computer but that box is still popping up the scan found NO issues thank you Paul P S using windows 7

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rdave13

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Any other information with the error popup?

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paulhis777

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hello no just this

THERE WAS A PROBLEM STARTING C:USER\THE SPECIFIED MODULE COULD NOT BE FOUND thanks Paul PS anything else I can try ?

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rdave13

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It looks like a profile corruption as there are no other errors showing. Create another account with administrator privileges within your account so you have two admin accounts.

Two options to follow,

http://windows.microsoft.com/en-us/windows7/fix-a-corrupted-user-profile

http://www.inanis.net/blog/index.php/2012/07/20/correcting-or-fixing-a-corrupt-user-profile-in-windows-7/

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paulhis777

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thank you both for your help the 2 links you sent me look a little more difficult will I do any damage to my computer or lose files ? I was hoping for something more easy !!!! thank you Paul

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