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Windows Help


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Windows 8 Doesn't shutdown or restart


User1226

Likes # 0

For the last one week my windows 8 laptop doesn't shutdown or restart. I tried chkdsk, it says no issues. Tried SFC, But no luck. It just said 'Windows Resource Protection found corrupt files and successfully restored them" - But still No shutdown or restart.

This happens the second time - even after I completely formatted C drive and a fresh install of Win 8.

Any help is highly appreciated.

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rdave13

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Check in power options and on the left " Choose what the power button does", that shut down is selected.

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User1226

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I did so. It didn't solve. :-(

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Jock1e

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This from PCA.

Click Here

Or maybe try this if nothing else works.

Click Here

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Secret-Squirrel

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"........For the last one week......"

Because the problem's so recent, and because so many things could cause this issue, a Windows "System Restore" would be the first thing I'd try - have a look here for full instructions. Don't worry about losing e-mails, photos or other personal files as they won't be affected.

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rdave13

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In power options, system settings check if you have fast startup box checked. Try unticking the box and save.

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