We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

Office Pro 2010 and Photoshop elements 6.0 will not load error code 1317


retep13

Likes # 0

I get three quarters the way through downloading office 2010, it then stops with the error code 1317. I have cleaned the disk and the drive with no effect. This also happens with Photoshop elements 6.0. Both of these work fine with windows 7. Any help would be appreciated.

Like this post
kate7461

Likes # 0

Hi, If you have photoshop still installed on windows 7,you can put the set up folder on that onto a memory stick and then drag it onto your windows 8 desktop, its an alternative, it may not work but it worked for mine. You will need your photoshop key of course. I'm not sure about your office problem but perhaps there's a similar option with that if the other works.

Like this post
retep13

Likes # 0

Hi Kate, I tried that with no luck. Still i will keep on trying, and contact adobe for help if possible. Thank You

Like this post
retep13

Likes # 0

Hi Kate7461, I reinstalled win xp then win 8 and then reinstalled both programes straight away, and they work fine now. Many Thanks Pete

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

OnePlus Two release date rumours: Something's happening on 22 July

IDG UK Sites

Apple MacBook Air lab tests and benchmarks: 11-inch & 13-inch, 256GB, 2014 Mac laptops tested

IDG UK Sites

How to prank people using Google Glass

IDG UK Sites

Evernote Skitch: the best way for creatives to doodle feedback