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Windows 8 won't load properly


TOFF

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I installed 8 successfully about a month ago and all went well. The only recent change I have made is to install Startmenu8 to get a more normal Windows look. Yesterday my computer screen went dark blue and the mouse seemed not to function. I changed batteries and rebooted. However all I get is my desktop with no task bar and no icons. The programmes show up along the bottom but will not open maximised so I can't use them. I have a Dell desktop and have run the diagnostics on F12 at start up. All is ok according to that. I want to restore to a previous point but cannot get at Windows to do this. Any suggestions gratefully received.

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rdave13

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I'm a bit stumped on this one. Just wondering if the hard drive is ok? You could return to factory settings again and run chkdsk. At least this will show that the drive is not the problem, or otherwise. I would also post your problem on the Dell forums about the upgrading failures. Sorry I can't be of more help.

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TOFF

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Thanks rdave. I did originally run the full Dell diagnostics and all was said to be Ok. The drive is quite new. I will do as you suggest.

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TOFF

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I've just started restoring from a reasonably W7 image in Vista. Cross fingers but it seems to be working ok. I did this before when my old HDD died but I was rather hoping that I could ditch the old baggage and do a clean install as I have saved my data files separately. Never mind. I should be able to upgrade to W8 from there. What a waste of time.

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rdave13

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At least it's working. When you upgrade again to 8 don't carry over any files or folders. I did it that way yet all my favourites were intact in IE 10.

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TOFF

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How do I do what you suggest?

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rdave13

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During the Win 8 upgrade install, in the page that asks you what to keep, I selected nothing.

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rdave13

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Found this, click here, shows the page and explains better that I can. :)

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TOFF

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Thanks rdave

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