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Windows Help


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WINDOWS REINSTALATION PROBLEMS


indigo194

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I have a HP Compaq 610 on Windows XP, 64bit, and I decided to wipe the hard drive clean before reinstalling Windows. However, after cleaning the drive, I am booting from the CD and after installing the first part, it stops at the point where Windows would have to start installing and I get the blue screen, and the common error message "A problem has been detected and windows has been shut down to prevent damage to your computer." 0x0000007B(0xF7A2652C, C0000034). I have run a test on the hard drive and the memory, and it's all in perfect order, so any ideas what might go wrong here?????

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lotvic

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That would seem to be XP not having the drivers for SATA harddrive.

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indigo194

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thanks, so how do i find them?????? i have used this installation disk before, and it had all the drivers somehow

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lotvic

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You could try this, seems to work for most people:

In the bios: Go to "SATA Operation"

Change this from "RAID Auto/AHCI" to "RAID Auto/ATA"

Changing this from "RAID Auto/AHCI" to "RAID Auto/ATA" will turn off the high-performance features of the controller and put it into compatibility mode.

-or if it had previously worked no prob, it possibly could be a speck of dirt on your XP install CD so try cleaning it gently.

fingers crossed ;-) (not while you are cleaning the cd ;-))

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indigo194

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thanks, but I have got into bios but have no option for SATA or RAID....not sure why????????????

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lotvic

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What version bios do you have? Just google for:

bios: Go to "SATA Operation"

and find yours and the instructions will be there.

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