We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

problems with Windows 8


spui21

Likes # 0

I have just installed the upgrade version of Windows pro over Windows 7. When i click on the Store tile i just get a big green tile apearing and then goes back to start. Same with Internet Explorer. Any ideas how to fix?

Like this post
rdave13

Likes # 0

Basically you have a corrupt install. Tiresome I know but I would reinstall without carrying over any of my previous programs. Make sure you back-up all your docs to an external drive/DVD before you do this.

Like this post
glawrence1986

Likes # 0

I had exactly the same problem. I initially tried to 'Refresh' Windows 8, with no luck, so had to back-up my files and undertake a complete re-install. This was relatively painless, but time consuming.

Like this post
spui21

Likes # 0

Many thanks both. I have tried what you said and it now works. Now...... to start re-installing everything!!

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Windows 9 release date, price, features: Videos leak as Microsoft sets 30 September unveiling

IDG UK Sites

The top 10 Apple products ranked by pixel density: Which Apple devices have the sharpest screens?

IDG UK Sites

SBTRKT's Look Away webcam-based interactive music video won't keep your gaze

IDG UK Sites

Retina MacBook Air release date rumours and specs: Gold 12in Retina MacBook Air almost 1cm thinner...