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Recovering Photos and Documents


holburn

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After returning my computer to its factory condition, I am finding great difficulty in finding documents  and photos on my external hard drive. Can anyone provide me with a link to step by step instructions on how to find and access individual items like documents on the external hard drive?

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holburn

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Needed a quick reply so have closed the thread. Thanks for reading.

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Forum Editor

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Have you resolved the problem?

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holburn

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Yes thanks. Took the bull by the horns and right clicked on HOMEPC>open>C>open>folder 12>users>open>Bob>Documents>open> and my docs are all there>>pictures>open>and they're all there>. Now how do I get them back onto my computer? PS Tried folders/files 1 to 11 first without success.

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