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Windows Help


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Windows 7 not genuine?


rickf

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I have been using windows 7 ultimate for about 2 years. It validated Ok on installation then. Why am I suddenly getting the message " This copy Windows is not genuine" after installing updates yesterday on booting up?? Can anyone shed some light on this. I am loathed to have to install windows again. MS stinks. Any help appreciated

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KRONOS the First

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Unfortunately this is not an uncommon problem. Have a look here.

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ams4127

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Chronus

Just out of interest, I clicked on that link and Malwarebytes lit up with a warning.

Have you had the same?

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KRONOS the First

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Certainly did not and this is a site I use regularly. One should not expect security programs are infallible,they have yet to be invented, one should always use a little common sense in these cases.But of course you can just Google activation problems and choose another site. As I said it is a common problem and there is plenty of info out there.:-)

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rickf

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Hi Chronus, Thanks for your input. I tried what was suggested and it has not worked. Still saying that my copy is not genuine. I shall persist looking for a solution as I belive my copy is genuine even though not bought from MS direct!

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KRONOS the First

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rickf

Try this.

You can reactivate your Windows 7 installation by performing the following:

  1. Click on the Start button and in the Start Search box type in: slui.exe 4

  2. Press the Enter key on your keyboard.

  3. Select your Country.

  4. Follow the instructions for phone activation (no charge).

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rickf

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Not being able to resolve the issue I have bought a new OS. But I am not allowing update and installation of KB 970133, I believe it is. Just unchecked it w/in a batch of new updates. I do feel aggrieved as I believe my copy of wins 7 was genuine.

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KRONOS the First

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I am puzzled as to why you bought a new copy as a phone call to Microsoft would have sorted it failing any other means.

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rickf

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Was like talking to a brick wall with them believing their system was infallible. Like trying to convince God he/she could be wrong.

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KRONOS the First

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Sorry to hear that, I have never had any problems even when I had a highly suspect copy of XP.

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HardyAlex

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I also had a similar response with my system. Have tried a lot of ways to get the condition back. but it get worse as days pass on. Even my desktop went black and is not showing a single wallpaper. The popup window appears each and every minute. I am just tired up due to that. Then I contacted a computer service center near my city(Toronto). They told that either i should insert a valid product key or should reinstall the OS. I took the second option and turned the windows updates off.

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