We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

HP Photosmart C4585 software download interrupted


JusD

Likes # 0

Hi I have Windows 7 and a HP Photosmart C4585 printer. I had problems printing and the prints kept spooling, so I uninstalled the printer and tried to reinstall - thinking it may be the drivers. Now the download keeps interrupting around 40%. Anyone got any suggestions please?? Please keep it simple, I'm not that clever at IT! Thanks! J

Like this post
northumbria61

Likes # 0

Go to Device Manager, Delete the drivers for the printer you were trying to install which should be listed under USB Controllers. Restart computer and do clean install of the printer software.

Like this post
JusD

Likes # 0

Thanks - I'll give that a try.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals UK: Get bargains on phones, tablets, laptops and more this Black...

IDG UK Sites

Tomorrow's World today (or next year)

IDG UK Sites

25 iOS apps turn (Red) for World AIDS Day campaign

IDG UK Sites

Advanced tips for Mac OS X Yosemite: use Yosemite like an expert - 5 new tips added