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Internet explorer unable to connect to internet


xuroys

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I have been having problems with my new computer running Win7 Ultimate and have had to do an upgrade install. Now IE8 and Incredimail are unable to connect to the internet although Norton, Windows, System Mechanic, etc.,can all download updates !! WTF is going on and how can I put it right ?

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rdave13

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The 'upgrade' install might have corrupted something. Check you have not got Bonjour installed.

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rdave13

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I should have added, go to Norton's site and use their removal tool and make note of your licence key for reinstall. Test the internet connection and if all is OK then reinstall Norton. As I said it could have been the 'upgrade' that might have corrupted something.

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difarn

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Just a thought - is java up to date?

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xuroys

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Finally discovered to be a winsock problem - blamed on malware. Thanks for all the help.

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difarn

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Glad it's sorted.

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