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Browser hi jack


Blubottle

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My Browser (chrome) has been hi jacked with Isearch.whitesmoke. how do I get rid? my security suite is Kaspersky 2012. regards

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Ibanez2010

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Run your virus scanner and malwarebytes anti malware.

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Blubottle

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done that..no joy there also ccleaner

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Ibanez2010

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Click the wrench and go to "Options". Click on the "Manage Search Engines" on the Basics tab, delete the WhiteSmoke search engine, and set your default search engine to your choice.

On the search engine line of the Google Chrome next to the star there should be a little blue square with the letters ws right click on it and click on uninstall. It will go away. It will be next to the Goggle wrench.

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difarn

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This appears to be a very tenacious bit of spyware/malware. If all of the advice given about doesn't solve the problem you could have a look at using the Microsoft Malicious Software Removal Tool from here.

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Blubottle

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many thanks, None of your suggestions have worked,it would appear that this is a persistent pest and will take some getting rid of.

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difarn

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Spybot Search and Destroy comes highly recommended.

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Woolwell

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Suggest that you post your problem here Kaspersky forumtaking note of the instructions before posting.

However have you tried running a full Kaspersky scan in safe mode?

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Woolwell

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This may help whitesmoke removal

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slatwater

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try uninstall and reinstall chrome, if not work, use manual guide to clean it away

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Blubottle

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Thanks one and all, finally sorted problem the easy way control panel add/remove progs it was as easy as that,,, Doh!!

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