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Windows Help


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Windows Live Mail - Server has unexpectedly terminated the connection


Wirksrail

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The above is the message I get when I try to send or receive mail. It states Error ID 0x800CCC0F. On googling this it advises restore system to an earlier time, but that has not workd. Advice please

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Ibanez2010

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Restoring to an earlier time was a bit drastic. This error is usually where there is an issue with either you antivirus software or firewall. Try disabling them and see if your mail works then. If so, you need to identify the issue with the firewall/av software.

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difarn

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Try - Tools, Accounts, Properties, Servers tab, Settings

Settings should show "Use same settings as my server".

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sharpamat

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If you are useing virgin media This is already an covered by an ongoing post in the helproom http://www.pcadvisor.co.uk/forums/1/helproom/4113275/windows7-virgin-cable-broadband-windows-live-mail-issue/

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Wirksrail

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Thanks for the replies. I ended up ring Virgin, and, unusually, I got a rapid response which worked.

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difarn

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Good to know they solved your problem - as a matter of interest what was it?

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