We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

windows mail problem


ajs160n

Likes # 0

When I open windows mail the log on box opens asking for username and password which I duly oblige and then get the box telling me that the ones given are wrong along with this-- Account: 'pop3.ntlworld.com', Server: 'pop3.ntlworld.com', Protocol: POP3, Server Response: '-ERR [AUTH] Username and password not accepted.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92. I have even opened another account with new passwords etc and the same still happens thanks

Like this post
difarn

Likes # 0

Did you go onto the log in page and click on "can't access your account", then click on the option that says you know your password but can't log on? You then get the option to change the password.

It is probably something to do with your ISP not working properly and it may well be that you will have to wait until they correct the problem.

When you type in your user name try putting it in without the @.

It could also be something to do with your anti-virus.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

5 reasons not to wait for the Apple Watch: Why you shouldn't buy the iWatch

IDG UK Sites

Why local multiplayer gaming is rapidly vanishing: we look at the demise of split-screen and LAN...

IDG UK Sites

How Emotional Debt is damaging digital design

IDG UK Sites

iPhone buying advice: Should I buy an iPhone 6, iPhone 6 Plus, iPhone 5s, or iPhone 5c, or wait for7......