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Windows Help


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Immediately I click "Windows Live Mail" my Inbox appears without asking for my password !


Antonio Machado
Resolved

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Hello experts !

I love Windows Live Mail but my friends I have a problem: as soon as I click on "Windows Live Mail" from my Start bottom menu, the whole list of all my "Inbox" e-mails appears, without asking me for my password, meaning that everybody using this computer can read everything, I have no privacy at all.

What can I do to solve this annoying problem ? I guess I have to set it up properly but I don't have a clue where to do it.

Thanks in advance for your help, best regards, Antonio.

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difarn

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Hi

This seems to be a big issue for Windows Live - somewhere along the line you may have clicked "remember password". I can't see any option to change this at all other than change your password and when it asks whether you want to remember this - say no.

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Jollyjohn

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Hi

You dont have to change your password. Go Tools Accounts select an account and then Properties. Under the SERVERS tab just remove the tick from the box that says remember password. PS - make sure you know your password - I'd forgotten mine so when prompted for it I hadn't a clue - oops!

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Antonio Machado

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Hello Jollyjohn:

Thanks a lot for dedicating time to help me.

I think the way you suggest me is the right way to fix this problem, but... where do I begin ?

I just tried to follow your path: I went to "Tools" but then I did not find the "Accounts" you mention. Where exactly I have to click ? you mean from the start buttom with a left side click ? or you mean once I am in Google I begin with "Tools" ?

Could you please check out the specific steps I should follow ?

Thank you again my friend, please continue helping me, I think I am almost there...

Best greetings, Antonio.

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difarn

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My Windows Live Mail doesn't give me these options. Are you saying that you have a shortcut on your task bar at the bottom of your screen? Did you create that shortcut after you had logged on to Windows Live Mail? If so it will take you straight onto your e-mails.

You could try to delete this shortcut and then access your Live Mail Account to see if it presents you with a log in screen.

If you want a desktop shortcut you can reduce the size of your screen by clicking on the blue button top right hand of your screen - the middle one to the left of the red "X". Then left click on the envelope icon next to the URL address of hotmail (says http://du109w.dub109.mail.live.com/default.aspx)keep you finger on your left hand mouse button and drag this to your desktop. The icon will change to whichever browser you are using.

Using this shortcut see if it takes you to the log-in page of your account. If you want to you can rename the icon shortcut to HOTMAIL by left clicking on the text that drops down under the browser icon and typing in HOTMAIL.

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Jollyjohn

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With Livemail open click on the Icon towards the top right that says MENU at the bottom of the list click show menu bar. This will give you a menu bar with TOOLS listed Click on this and Accounts is third from bottom.

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difarn

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Sorry - I just do not have this option on my version of Windows Live Mail - maybe there are different versions. I cannot bring up a Menu Bar. I can get onto "Accounts" but there is no option to go into Properties and to uncheck any box relating to do not save passwords. It appears that many people have this problem

This may be the problem - different versions. As posted above the shortcut may have been created after signing into the e-mail account so just takes you directly there. I have tried out my suggestion of deleting the shortcut, opening Windows Live Mail to see if it takes you to a log-in prompt. If so a shortcut should be created before logging in.

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Jollyjohn

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Apologies for the delay in getting back.

In Windows Live Mail 2011 version you need to click on the leftmost tab - this should drop down a menu with OPTIONS listed - Select E-Mail accounts - select the relevant account and click Properties. This will then give you a box with a few tabs, select Servers and there is the option to save password.

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Antonio Machado

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Hello JollyJohn:

Thanks again for dedicating time to help us. I just followed your indications, all of them, step by step; all the process went through smoothly until I got to the last step "Servers" because my password does not even appear in the box, so I guess we should look for the solution in a different place (menus, submenus, etc.)

Also I was wondering if the fact that my password does not appear in that box is precisaly the cause of the problem... what should I try next my friend ?

Also JollyJohn: being inside Windows Live Mail I have on the top menu bar the option "Sign in" but I don't have the option "Sign out", that might be another reason all my mail continue appearing automatically whenever I turn on my computer, because I didnt' sign out from Windows Live Mail. If I don't have the option "Sign out", what can I do ?

Looking forward to your next e-mail my friend, best greetings from New York, Antonio Machado.

In Windows Live Mail 2011 version you need to click on the leftmost tab - this should drop down a menu with OPTIONS listed - Select E-Mail accounts - select the relevant account and click Properties. This will then give you a box with a few tabs, select Servers and there is the option to save password.

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difarn

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There must be different versions of this because I do not have the same options as you do - the only thing I can click on the left hand side when I have opened Live Mail is the Windows Live "logo" with no such options as you mention- I have a drop down options box top right which lets me go into more options but I still do not get the option to select e-mail accounts and properties.

The original poster is obviously also having problems locating this in their version.

Very puzzling - I do know that when Live Mail took over from Hotmail at one point I had to accounts, exactly the same, running at the same time.

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Jollyjohn

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Hi

difarn - with LiveMail open can you right click on the account name, just above Inbox, and select properties from the drop down list?

Antonio - When LiveMail opens it will always go straight to your inbox and list your e-mails. If your password is not saved then it should prompt you for it when you click send and receive. Having re read your original post "meaning that everybody using this computer can read everything, I have no privacy at all." - each user of the computer should have their own username and password and you should get into the habit of logging out when not at the PC.

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