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Cannot load Family tree program


djsew

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New laptop with Win 7 will not accept the program. Msge: 'The InstallShield (iKernal.exe) could not be installed.' This program (from BBC Who do yopu think you are) is 2007 and installs on Win XP perfectly. Can anyone suggest a fix please?

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ams4127

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Right click the .exe file and select compatability mode. It should then install OK.

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djsew

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Many thanks for your suggestion, all OK now. Cheers

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