We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

Advanced recovery options.


Jove45

Likes # 0

When I select the 'advanced recovery options' button, I get the response, 'Could not find required recovery files'. What are these recovery files and where do I find them? I have an HP 4710s laptop running Windows 7 Prof SP1 32 bit. The hard drive is failing and will need to be replaced soon. I have used Windows backup to make a 'system image' of my hard drive on an external drive but now I can't see how to access this copy after I've installed the new hard drive and operating system. Can any one help?

Like this post
a member

Likes # 0

have a look http://windows.microsoft.com/en-US/windows7/Restore-files-from-a-backup

Like this post
mfletch

Likes # 0

Hi you should have made a system repair Disc

Then all you do is boot the computer from the disc and use it to load the back-up onto the new drive

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best January sales 2015 UK tech deals LIVE: Best New Year bargains and savings on phones, tablets,...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

2015 visual trends: 20 leading designers & artists reveal what should be inspiring us in 2015

IDG UK Sites

Mac tips tricks & hacks: 10 things you didn't know your Mac could do