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Windows Help


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Can't instal itunes in Win 7 professional


mercfan

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Thought I'd treat myself and go professional. Thought it might give me a fall back situation into XP emulator mode if s**t hit fan. The problem is , I download 64 bit iTunes it gets so far through installation and then rolls itself out again. I have trawled the iTunes help site to no avail. Cannot get into email mode to send them a help message. Any of you genii got any ideas, other thyan throw iPod away??

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andyref

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I installed 64 bit version of iTunes from the site and it worked ...

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mercfan

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I am now convinced that the problem lies within my computer, in some form of compatability problem. The major problem at the moment is getting someone at Acer to listen and try it on another machine of same configuration.

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Technocrate

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STEP 1. Run the devmgmt.msc command to open the Device Manager.
STEP 2. Select View > Devices by Type.
STEP 3. Expand the USB controllers section, right-click each USB Root Hub entry, select Properties > Power Management.
STEP 4. Clear Allow the computer to turn off this device to save power check box and restart the system.

For More Information and help related to windows 7 issues click here

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mercfan

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Sorry guys, but I should have posted this before. Everything is working fine, and has been for some time. Either one or both of Microsoft and Apple posted an update. I was aware of it happening, but it did not say who the originator was. Following this update, everything worked fine.

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john bunyan

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Thanks foe feedback - glad it's fixed.

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