We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

Black screen of not genuine ?


ex-wirecutter

Likes # 0

I have just bought a new mouse for my pc and after install I got a black screen and Vista requested re activation so I went online only to get an unable to verify if genuine notice . Funnily enough , I am still getting updates and some , but not all , things still work . I know it is genuine as I still have the setup disk in its box and its been fine for over a year.

Like this post
Pineman100

Likes # 0

I'm very surprised that installing a new mouse triggered a re-activation. However, it's probably best if you call Microsoft's activation line and explain the problem.

If automatic online re-activation fails, follow the screens that take you through to activating Windows by phone.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

LED vs Halogen: Why now could be the right time to invest in LED bulbs

IDG UK Sites

Christmas' best ads: See great festive spots studios have created to promote themselves and clients

IDG UK Sites

Why Apple shouldn't be blamed for exploitation in China and Indonesia