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Windows Help


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Windows update not working


mark3986

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hi my windows update isnt working since i got a virus?ive got rid of the virus through Avast.but i keep getting this error code CODE 80070424 says i need to reinstall windows update agent but i carnt find it any help and tips would be appricated

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Lazarus The 2nd

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See this click here first, Then this click here

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mooly

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Open <help and support> from the start menu.
Type 80070424 into the search help box. Tells you what to do.

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mark3986

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i still carnt find a fix for this error please i need help

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mooly

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Did you look and follow the links in the help and support page ?
click here

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mark3986

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still didnt fix it mate wot can i do now

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mooly

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As the problem seems to have been caused by a virus you might end up having to do a reinstall.
Is it worth trying first running the sfc command to check and repair damaged files.
From a command prompt (type cmd into the run box) and right click cmd.exe and run as admin.
Type (note the space),
sfc /SCANNOW
that should take around 45 mins or so.
Can't think of anything else if the Microsoft solution doesn't work, sorry.

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mark3986

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done that mooly and it came back with one error couldnt be fixed wot else can i do?

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rdave13

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Have you checked that windows update is started and on automatic in services?
Click start- start search -type 'services' and scroll down to windows update. Double click and and make sure it's started and on auto(delayed start)and click apply tab.

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mark3986

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yeah it is mate any other ideas

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mooly

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Sounds like you have a real problem to me.
You can (never tried it) repair corrupt files but you probably need a Vista install disc.
I think a reinstall is on the cards for this.
See also,
click here

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