We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

Freezing on splash-screen


jaimie

Likes # 0

My Acer Aspire T671 often stalls on the ACER splash-screen on startup and refuses to do anything else. I think it is something to do with USP peripherals as it will start if I unplug any usb devices _ printer, mouse etc. This does not happen every time but has been happening since the comp was new (now a year old. Anyone any ideas please?

Regards

James

Like this post
rawprawn

Likes # 0

Try plugging them in one at a time and booting to find the one causing the problem.Start with none to make sure that the peripherals are the problem.Then you will know which one causes the problem

Like this post
sunnystaines

Likes # 0

sounds like faulty RAM.

download memtest to check the RAM at bootup for errors

click here

Like this post
jaimie

Likes # 0

I'll do this now and report back

Regards

James

Like this post
jaimie

Likes # 0

I have done as you suggetsed but because the fault is only exhibited about once in every 20 start-ups it difficult to pin it down.

Regards

James

Like this post
sunnystaines

Likes # 0

was your RAM ok?

Like this post
jaimie

Likes # 0

Hi rawprawn, yes it did thanks. Since I have taken off some awful netgear software for a network storage device it seems to have been pretty stable. Many forums have highlighted the problem of this particularly nasty piece of software which negear now seem to have withdrawn.

Thanks for your help

Regards

James

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

45 Best Android games: top Android games for your smartphone or tablet in 2014 (24 are free!)

IDG UK Sites

How Apple, Adobe, Microsoft and others have let us down over UltraHD and hiDPI screens

IDG UK Sites

Do you have the X-Factor too? Mix Off app puts fans in the frame

IDG UK Sites

iPad Pro release date, rumours and leaked images - 12.9 screen 'coming in 2015'