We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Help


It's free to register, to post a question or to start / join a discussion


 

"No Audio Output (not Input as I said before)


roger

Likes # 0

I have had a bad hair day!!!

I meant Output not iInput in my previous posting!!

So here it is again.

I have a three year old Asus A6000VM laptop which came with Windows XP and just reformatted the hard drive and installed Vista Business. No problems and all fine except that I get the message above and have no sound.

The Microsoft driver is recognised in Device Manager (with an exclamation mark) and, in the General tab, status is cannot start (Code 10).

I have tried disabling and un-installing and re-starting from both sleep and shut down mode but no success.

I have also down loaded the Realtek AC'97 driver for Vista. This is now shown in Programs and Features in Control Panel but will not load up even if I block the Microsoft driver from starting .

Does anyone have any ideas?

All thoughts gratefully received!

Roger

Like this post
Jim_F

Likes # 0

Realtek drivers have a habit of leaving bits behind when an install goes wrong so I'd suggest you start out with Driver Sweeper to tidy things up: click here

Then download the latest drivers from the Realtek website (I think you have a HD rather than plain AC97 chipset): click here

Do not let Windows install anything but run setup from the driver package. It may then work directly or you may have to reboot and let windows 'find' the drivers that Realtek setup just tried to install.

What is on the ASUS website is fairly old - if these drivers worked with Vista they're really unlikely to work with SP1 !

Good luck, JimF

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals UK: Latest bargains on phones, tablets, laptops and more this...

IDG UK Sites

Tech trends 2015: 3D printing grows up

IDG UK Sites

25 iOS apps turn (Red) for World AIDS Day campaign

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & other Black Friday tech offers