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Windows 8 Help


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Laptop freezes on Windows 8.1 logo screen


Mr Wood

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I have an HP DV6 Pavilion laptop upgraded to Windows 8.1.

On a cold boot (after system shutdown) the laptop freezes on the Windows Logo screen. If I turn off and immediately reboot it boots up fine, any ideas what could be causing this?

There are no drivers installed, this is a fresh clean installation.

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Mr Wood

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Problem seems to be the Fastboot option. If disabled works fine.

The Fastboot option always worked on Windows 8, but won't now in Windows 8.1. Any ideas anyone?

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chub_tor

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Sorry I cannot offer a solution but it seems that you are not alone Click Here

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theDarkness

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I had an acer laptop freezing on the welcome screen wallpaper on 8.0. With fast boot off, I didn't see a major difference in loading time, so I just turned it off via the bios. No freeze since. I also changed my graphics drivers for generic intel ones, as I thought that might have been related to the issue at first. I haven't tried fast boot again or updating my graphics drivers.

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Jock1e

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This from rdave13 which seems to work.

When you get to the sign in window press and hold the shift key then click power button and select restart. You should now see the Advanced Start-up Options menu screen. From the troubleshoot tile try advanced options then system restore. If you get back to normal then the first thing to do is create a restore to factory medium. Used to be a set of DVDs but now also allows a backup to a flash drive. I would do both if allowed.

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