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Windows 8 Help

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How do I download Windows 8 without having to pay again.

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csmith1000

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Posted January 21, 2013 at 10:54PM

I upgraded my system to Windows 8 but then after various problems had to restore my machine to Windows 7. I can't find a way to reinstall Windows 8 without ordering and paying another £25. I have my activation key but didn't get back up software and can't find a W8 download file in my downloads.

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Jock1e

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Posted January 25, 2013 at 5:20PM

Splodge you can download W/8 to DVD using this.

enter link description here

It is just over 2Gb so a DVD is called for.

Billy999 Someone has already tried this with no luck as the keycode was greyed out.But worth a try and if you can download it without the keycode you could phone microsoft using the free phone number to get your key verified.

W/8

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Jock1e

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Posted January 25, 2013 at 5:21PM

Oops posted on the wrong thread. Sorry

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csmith1000

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Posted January 26, 2013 at 11:41PM

Thanks everyone for your advice but must give credit to MS, my searches lead me eventually to their phone help line. They very quickly with just my email address found my order details and gave me everything I needed to reinstall W8 without paying anything else.

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csmith1000

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Posted January 26, 2013 at 11:47PM

Billy999 Ring microsoft help line 08448002400 select option 5 which is basically none of the above. They found my order details from my email address, asked the usual security questions and gave me a web link to get back to the W8 upgrade page. All done in 10 minutes. Hope they help you as I know how dramatic hard drive failure is.

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