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Screen freeze!

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ivesy

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Posted December 31, 2012 at 12:17PM

Can anyone help please?

Switched PC on this morning and got to the main windows tiled screen but then the screen has just frozen. I can't use any of the on screen commands using the mouse and the only thing I can get is the options from pressing ctrl alt delete. I've tried shutting down and restarting and leaving the PC for a couple of hours but no change?

Any ideas or help would be appreciated.

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ivesy

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Posted January 2, 2013 at 3:15PM

Nope it hasn't!

Switched PC on today and the tiled screen is frozen and unable to get sidebar icons.

By pressing windows key and left clicking mouse i can get to the desktop then onto file manager to get configsys and reboot in safemode.

I was able to do a system restore and after the reboot the screen is still frozen! Really struggling to understand what is going on, i wish i'd stuck with windows 7!

Any ideas?

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ivesy

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Posted January 2, 2013 at 3:23PM

Managed to get the desktop and a message says it was unable to complete the process??? I'm trying a different restore point and if that doesnt work i'll try this 'advanced' method it mentions.

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