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Faulty Windows 8 PC
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Posted December 21, 2012 at 6:53PM
Have I stumbled across a flaw in windows 8? I have just purchased an Acer desktop PC which as soon as I started going through the set up process was showing early signs of ‘not being right’ it was slow and time consuming to set up and then it wanted to link to my windows live account. Which I did. However the inbuilt Wi-Fi card (and Wi-Fi itself I guess) kept dropping out, and on some programs would say that I need to connect to the internet, whilst others running at the same time were showing full and good strength signal. But it did keep dropping out as could be seen by the ‘unavailable’ icon in the start tray. Other issues with the PC meant that I had no option but to return it. And here is the flaw.. the technician at the place of purchase wanted to access the PC to check all was ok or not, but needed the password to do so. Yes, he needs my Live account password. I was not happy handing this over, but was told that the only way this could be resolved was to do so. Is this right? Is the only way a another person can gain access to a windows 8 PC is by using the Live account? I have had several heated discussions with the supplier, who in my opinion are not being very helpful, and only told me that they needed the Live account password 24 hours after I submitted the set up one. The situation now is, I am still waiting to hear, and this is now 8 days after reporting the fault. I find it hard to believe that in this day and age of online security I have to offer my details in such a way, just to enable someone to confirm the issues I have experienced. Windows must have some system in place to over ride this.. surely, otherwise who is going to want to ever return a faulty PC again.
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