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Links not opening

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wirleyt

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Posted January 14, 2013 at 1:44PM

I have just bought a new windows 7 compuiter . So am very new to it When i try topen links or attachmwnt on e mail or go into virtual tours on websites all i am getting is a blank page. I have even had to use another computer to activate the link for my registration wit PC advisor, i used my partners xp computer . Can any one advise what might be wrong. Kind regards Shirley

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northumbria61

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Posted January 15, 2013 at 12:03PM

Check whether Internet Explorer 9 is the default program for browsing Internet.

a) Open Internet Explorer.

b) Go to Tools.

c) Go to Internet Options.

d) Under Programs Tab, click on Make default and click on OK.

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lotvic

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Posted January 15, 2013 at 4:50PM

if IE opens but you only get a blank page - You may need Java to view all the content of the websites you are trying to see. You can test if you have it installed by going to http://www.java.com/en/download/installed.jsp and then clicking on 'Verify java Version'

and Adobe Flash. "Most videos on YouTube are streamed through Adobe Flash player. If you're having trouble playing videos on YouTube, we suggest you install the latest version of the Flash player" YouTube and Flash

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MrDigital01

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Posted January 15, 2013 at 5:49PM

I don't think its matter of java or flash player. I think its due to the website connection which gives the error. Better check the network connection.

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lotvic

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Posted January 15, 2013 at 5:58PM

Reading the OP's post, he does not appear to have a problem with connection to internet only with viewing the content. as in "or go into virtual tours on websites all i am getting is a blank page"

However for the blank page when clicking on link in email, it's worth checking if IE is opening in 'Offline' mode. (Cog Wheel | Work offline)

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wirleyt

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Posted January 15, 2013 at 7:40PM

Thanks for your suggestions Have loaded java, Still no luck. I am connected to the internet, that is working fine, it is when viewing attachments page or say going into a virtual tour that the blank page appears. Have checked the internet explorer and i am on i e explorer 9. How do i check if the internet is opening offline offline? Firefox is already installed.Any more help would be much appreciated. Oh by the way my computer system is Zoostorm intel cor i5/ 2320

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wirleyt

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Posted January 15, 2013 at 7:47PM

Hi folks thanks for all your suggestions. Have loaded Java still no luck I have checked and i a on IE 9 I am definiteley connected to the internet. Web pages do come up but it is the links for attachments or virtual tours that show a blank page . Could someone tell me how to check if the internet is working offline

My computer system i a zoostorm Look forward to any other help that you can give Regards Shiley

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northumbria61

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Posted January 15, 2013 at 8:25PM

A good article from Leo's Answers about Java - is it really needed. enter link description here

I have Windows 7 64bit - everything works for me - I don't have Java installed.

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buston

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Posted January 21, 2013 at 5:26PM

You have my sympathy as have the same problem and have not found a solution despite trying all suggestions. Been working on it all day. Will now contact BTYahoo for advice as the problem only affects emails to my newish W7/IE9 computer; no problem with the old Vista laptop.

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buston

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Posted January 25, 2013 at 8:27PM

Problem solved by downloading Firefox and making it the default browser. There was definitely a fault with IE and widows 7 on my ASUS computer.

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lotvic

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Posted January 26, 2013 at 2:26AM

Just to add a note: I've gone off Java as 99% websites don't need it and in any case Firefox blocks from using it and flags it as 'Security Risk' in Add-ons.

Read the advice in this thread

http://www.pcadvisor.co.uk/forums/1/tech-helproom/4204244/java-security-exploit-concerns/

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