Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows 7 Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

New hard drive physically installed,

moltenchocolate

Likes # 0

Posted November 28, 2012 at 10:40PM

Hard drive does not show up in either 'My Computer' or in device manager. Im quite new to building my own pc. I built this one from the ground up basically by myself with no problems. Ive taught myself everything i do know and this is beyond my knowledge. Is there anything i could have done wrong? when i restart the pc it shows up as S.M.A.R.T Error. or something along those lines. Windows 7 64 bit, any other information needed will be provided. Any help would be awesome! Thanks in advance.

Like this post
johndrew

Likes # 0

Posted November 29, 2012 at 9:54AM

S.M.A.R.T errors are explained here and here but generally indicate HDD failure is either near or happened. Probably the first thing to check would be the connections - power and data leads - are good. If this fails to produce results it is possible the HDD has failed.

There are a number of causes of failure; age/usage is the most common, but impact and static electricity can also cause problems.

If the HDD is new and you haven't dropped it or subjected the electronics to a static discharge, it may have been damaged in transit and you should return it to the supplier for replacement.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.