Windows 7 Help
It's free to register, to post a question or to start / join a discussion
Store functions not working on various programmes
Likes # 0
Posted October 26, 2012 at 6:55PM
This is an internet related problem that has started a few days ago where integral functions of three seperate programmes on my computer have suddenly stopped working. This includes:
The Steam store (which has also prevented me from installing/updating games with an error message saying cannot access store content)
The Gamestop/Impulse store (preventing me from logging in at all - and installing and updating games)
The iTunes store (preventing me from acquiring new music)
I'm using an HP laptop with Windows 7, 64 bit. I'd be more inclined to believe that the issues were with the individual programmes if it weren't for their problems happening simulataneously and only on this laptop - other computers have not been affected. I'm wondering maybe if it's an ISP issue (I've got BT) - though I have taken this laptop to a different house and it's had the same issues, though admittedly the ISP there was also BT.
I've even tried doing a system restore and have taken the laptop to a time before the problems started but that's done absolutely nothing. What gets me is the very specific nature of these issues - because everything else is working fine on my computer - including internet browsing. Is it anything to do with HP perhaps?
Thanks in advance for any enlightenment on this matter.
Likes # 0
Posted October 27, 2012 at 11:55AM
Have you tried re-authorising (registering that pc) with the relevant stores?
Likes # 0
Posted October 27, 2012 at 12:29PM
also check your security software isn't blocking them.
Likes # 0
Posted October 27, 2012 at 2:07PM
I've just found the error; turns out I was running Internet Explorer through a proxy (presumably how these applications access the net). I didn't notice, however, as I use Firefox, which was not configured for running through a proxy.
Still, thanks for the responses.
Reply to this topic
This thread has been locked.
Check out PC Advisor's other tech forums
Top 5 Most Popular
-
Galaxy S4 vs BlackBerry Z10 comparison review - which is best, the Samsung or the BlackBerry?
-
What’s the best mobile OS: iOS, Android, Windows Phone 8 or BlackBerry 10?
-
Best cases and covers for the new iPad: protect your tablet in style
-
Samsung Galaxy S4 vs Apple iPhone 5 comparison review
-
Microsoft Surface Pro gets May UK release date and price



