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Cannot download files Win 7/IE 9

Hetti

Likes # 0

Posted September 14, 2012 at 4:35PM

I got a message flashing onscreen from Lastpass saying there was a file corrupt, but no further info as to how to fix it, I decided to uninstall Lastpass then reinstall, when I tried to download Last peass I got message saying "This file cannot be downloaded" the options were retry or cancel I clicked retry result was the same. Can anyone help me with this please? Running win 7/ IE9

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Hetti

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Posted September 14, 2012 at 4:52PM

Update I should have tried to download other files to see if they were affected I only tried one other Slim Computer and that downloaded OK so it seems as if it is just Lastpass (FREE version) that is affected,I will also contact Lastpass but I suppose it will be a while before they get back so maybe get some ideas here before then.

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Hetti

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Posted September 14, 2012 at 6:18PM

Update I tried to install Lastpass in safe mode....... still no joy

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rdave13

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Posted September 15, 2012 at 2:25AM

Sounds like a registry corruption as it is a password manager. Have you run the registry cleaner in Ccleaner, then reboot and try again.

Latest version of Ccleaner (file hippo)

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rdave13

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Posted September 15, 2012 at 2:29AM

For some reason McAfee says my last link is dangerous so please do not use. Use this link, click here.

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KRONOS the First

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Posted September 15, 2012 at 4:46PM

Absolutely nothing dodgy about Filehippo have used it for years.

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