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Windows 7 Help


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Laptop won't boot up, SAMSUNG RV510


Jakbuc90

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This morning, my laptop turned on fine, and after I had logged in, the screen went blue and a message came up which said that my laptop had been affected by a virus and had to power off to prevent and further damage being done. But now when I try and turn my laptop on, the blue light comes on, but the screen stays blank as it won't boot up. How could this be fixed?

Cheers, JAKE

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difarn

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You could do a startup repair if you have the windows 7 disk

Boot fromm DVD - put the disk in and boot up
Click: Repair your Computer (DO NOT CLICK INSTALL NOW)
Choose windows 7 installation.
Choose Startup Repair
Click Finish

This should repair any corrupt files causing the problem. This may have to be repeated.

If this does not solve the problem try the System Restore option which you will find underneath startup Repair.

Once you are in business again do a complete virus scan. Can I suggest that you download free malwarebytes and do a scan using that.

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