Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows 7 Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

BT Broadband Script Error message

tallboy

Likes # 0

Posted July 29, 2012 at 9:51AM

Shortly after I start up my Windows 7 PC I get a script error message:

Line: 10

Char: 7

Error: 'config' is undefind

Code: 0

URL: file:///C:/Program%20Files%20(x86)/BT%20Broadband%20Desktop%20Help/btbb/OCB/d0df203c-a2dd-449c-8db8-1eda43819600/Tasks.html

It doesn't seem to affect anything and it makes no difference whether I say 'Yes' or 'No' when the message asks me if I wish to continue running scripts on this page.

However, I'd like fix it and stop the error message coming up. Any suggestion as to a suitable fix would be most welcome.

Thanks

Tallboy

Like this post
difarn

Likes # 0

Posted July 29, 2012 at 11:45AM

You could try a command to check and repair any corrupt system files.

Start - type in cmd Click on the black cmd box In the command prompt box type

sfc /scannow

There should be a space between the c and the /

Like this post
tallboy

Likes # 0

Posted July 29, 2012 at 9:13PM

Thanks for the reply difarn. I have successfully used sfc/ scannow in the past. However, when I tried it in the console this time I got the Microsoft message "You must be an administrator running a console session in order to use the sfc utility."

Well, I am the administrator as far as my PC is concerned! I guess I could try doing it in 'Safe Mode', but that seems a bit drastic for the sfc utility.

Any suggestions?

Thanks

Tallboy

Like this post
difarn

Likes # 0

Posted July 29, 2012 at 10:38PM

Try these:-

start-all programmes - accessories - right click on command prompt - in the drop down menu choose "run as administrator" then enter sfc /scannow

If this doesn't work try:-

Right-click a blank area on your desktop.
Left-click New
Left-click Shortcut
Type cmd.exe
Press Enter a couple of times. You now have a new shortcut on your desktop.
Right-click the new shortcut.
Left click the line "Run as administrator".
Left-click Yes.
Like this post
rdave13

Likes # 0

Posted July 29, 2012 at 11:18PM

difarn , no need for the space, just type sfc/scannow. In search bar type cmd. In the list that appears right click CMD and run as administrator. Type sfc/scannow and press enter. If it finds a fault it cannot fix then run it again a few times. Type exit to close CMD.

Like this post
difarn

Likes # 0

Posted July 30, 2012 at 9:30AM

rdave13

I have been using this for many means and this is how I was advised to use it - have tried it without and it doesn't work for me. I was giving tallboy some alternatives how to get the run as administrator box as he had tried your way.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.