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Problem with hotmail using Windows 7 SP1

siminimed

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Posted July 14, 2012 at 8:44PM

I have a new HP 630 Notebook PC on which I have Windows 7 SP1. When using the Internet I can get to the first page of the firm I am looking at but when I try to look at a second page the screen shows no information. I have tried reinstalling .Net 4 and repairing Windows Live but the problem remains. Can anyone help, please? Or should I return it to "Factory" original status and start again?

Many thanks,

siminimed

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rdave13

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Posted July 14, 2012 at 9:47PM

If you mean LINKS in Hotmail then make sure Internet Explorer is your default browser.

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difarn

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Posted July 14, 2012 at 10:42PM

I have Firefox 13 and Waterfox 13 - Waterfox being my default browser, and both work fine with Hotmail. I did read that there is a problem with the current updated version of Foxit Reader - I also use that but haven't updated it to the current one so far

Also you could try clearing your Firefox cache and checking to see if any of your add-ons are causing a problem.

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siminimed

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Posted July 15, 2012 at 10:21AM

rdave 13. Many thanks for your advice. I did mean links. Internet Explorer 9 is my browser and is set as the default browserbut the problem remains. Cheers siminimed

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siminimed

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Posted July 15, 2012 at 10:23AM

difarn

Thank you for your help. I use Internet Explorer 9 and do not have any of the Firefox programs.

Cheers siminimed

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lotvic

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Posted July 15, 2012 at 12:38PM

difarn, it got fixed ClickHere

06-23-2012, 12:41 PM Foxit confliction problem with hotmail has been fixed the the most current Foxit Reader 5.3.1.0606, please update to it to check if it works for you.

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Zak

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Posted July 15, 2012 at 12:41PM

Are you able to post the link for the "firm"?

Forum members could then try to access on their systems and give you feedback before you return your system to factory settings.

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difarn

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Posted July 15, 2012 at 1:06PM

lotvic

Thanks for the link - I must admit I have just been a bit tardy in updating Foxit as it works ok. I have never had any problem with Firefox as my default browser and Hotmail and I have been using both of them for a few years now.

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difarn

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Posted July 15, 2012 at 1:16PM

lotvic

Updated Foxit reader - all ok. Thanks.

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