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I have lost Windows Base Filtering Engine

xania
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Posted April 12, 2012 at 7:16PM

Having received a report from Norton error 5013,3, I have now identified that I have lost Windows Base Filtering Engine from my Windows 7 Home X64 system. Can anyone tell me how I can get this back.

With previous versions of Windows, you could simply re-install Windows over the top but my install DVD telle me that it is not compatible with what I now have (probably due to all the various updates etc. Is there not a download which could simply restore the lost feature?

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difarn

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Posted April 12, 2012 at 9:47PM

Have a look at this article from Norton explaining the steps you should take.

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xania

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Posted April 13, 2012 at 3:57PM

Thanks difarn, but I have already got this far. My problem is that Base Filtering Engine is not in my list of services - somehow it got deleted - and my query is to get it back.

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xania

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Posted April 13, 2012 at 4:58PM

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difarn

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Posted April 13, 2012 at 6:23PM

Glad it's sorted - good piece of advice.

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