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Unable to print - any printer

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paulr1949

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Posted November 5, 2011 at 2:56PM

Hi I've just taken delivery of a new windows 7 PC, with i5-2500k/8gb/SSD/1TB HDD, Asus p8z68-v lx motherboard. Everything was going fine with setting up until it came to printers. I have 3 printers connected - Brother HL2030 laser, HP Photosmart D6160 and Epson Stylus photo R2400 - and NONE of them will work. All three came up with "your device is installed correctly etc etc" message. I can't print documents or even a test page. I've downloaded and installed Brother's W7 driver - zilch. HP site says you lose most of the functionality of toollbox etc but "the windows 7 default driver should work" - it doesn't. Likewise the Epson. I've tried 3 or 4 times to reinstall them all, deleting each first from the control panel, and absolutely no joy. I'm sure I must be doing something wrong but can't figure out what - can anybody help please? Paul

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difarn

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Posted December 5, 2011 at 7:44AM

Glad you are up and running again. There have been many problems with hardware companies not wanting to update their drivers for Windows 7 - unfortunately this makes matters quite complicated when compatible drivers don't work and also gives Windows 7 a bad name which I don't think it deserves.

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