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windows live mail problem

conrail
Resolved

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Posted October 19, 2011 at 11:31AM

new pc running windows 7 home premium sp 1 64 bit, when I got pc I had to download windows live mail as no mail option on pc, everything worked fine until yesterday when I tried to write a new email and I get the error message: ' A problem occured while trying to open this message. A problem has occured. Please try again' no matter how many times I try I get the same message. When I try to send and receive I get an error message: 'Delete the photo email, create a new one and try to send it again Server. 'smtp.ntlworld.com. Windows Live Mail Error ID 0x8CCC0002 Port 25 Secure(SSL): No The message could not be sent because it could not be split into smaller parts. This is one photo and a report from a recent seminar I attended, the photo is in jpeg format 1.32 Mb and the report is one page of A4 using word. I have deleted this from the outbox but can't open up new mail as mentioned to resend it all help appreciated

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chub_tor

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Posted October 19, 2011 at 3:44PM

You might want to try and repair Windows Live Mail Click Here the only error I can see in the text is that Control Panel, Uninstal a Programme gives you the option of Uninstal/Change. If you click on that you will get the Repair option.

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conrail

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Posted October 19, 2011 at 4:29PM

much appreciated chub_tor up and running again, can't thank you enough for sorting this problem

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