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Oulook 2007 mail not received

anskyber

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Posted July 7, 2009 at 9:52PM

Outlook 2007 says it is working on test.

The test email, or indeed any other email, however is not received. If I go back to Vista the test email is there. I have disabled my antivirus and allowed outlook through the W7 firewall but still not emails received.

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Forum Editor

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Posted July 8, 2009 at 6:25PM

via webmail? It's worth checking to see if it's in the mailbox. If it is, something's obviously adrift at your end. I use Outlook 2007 with Windows 7, and it works perfectly, so I'm sure we can sort it out; do the webmail check first, though.

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anskyber

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Posted July 9, 2009 at 8:29AM

Thanks. I have checked my email through the web mail facility with my ISP which is Zen. No I cannot see the email.

If I return to Vista and use Outlook 2007 the email is picked up from the server.

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anskyber

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Posted July 9, 2009 at 9:20AM

my email address is a sub domain of the main address. Now that I have logged into that sub domain yes I can see the email on the server.

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anskyber

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Posted July 9, 2009 at 5:51PM

for some incomprehensible reason, to me at least, the user name is the same as my email addy not as supplied by my ISP.

Thanks for your assistance anyway.

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Forum Editor

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Posted July 9, 2009 at 6:20PM

between usernames that are supplied as logins to web server space, for the purpose of uploading files, or accessing control panels, and usernames that are logins to access POP mailboxes.

In the latter situation the username is almost always your email address for that mailbox.

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