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Beta Testing


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Virgin Digital Helper - welcome to the beta test


Forum Editor

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Those of you who are registered for our latest beta testing session should by now have received two emails from Virgin, so you know who the mystery company is! If you haven't yet received emails don't worry, it will happen within 24 hours.

The emails are automatically generated by Virgin's server, and you may ignore the one that mentions a receipt. The other message will contain information that will enable you to download and register yourself on the server (you should enter your email address, plus the registration code that will be in the email).

Once you have downloaded and installed the software please post in this thread to confirm, and let us know if you had any problems with the download and/or installation/registration.

Please do NOT post any other comments, or start any new threads - as soon as we have everyone with a successful download and installation I'll start further threads in which there will be a series of questions for you to respond to.

We're delighted to be able to work with Virgin in this way on what promises to be an interesting test experience. The company will closely monitor your comments, and changes may be made as a direct result of what you have to say.

Please contact me directly via email if you have any specific questions that aren't answered by what I've said here.

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OTT_Buzzard

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Vista 32 bit

All very smooth installation and registration.

Not knowing who the testing company was, I deleted the emails without opening them thinking they were spam!

Just retreived them and am starting the beta test now...

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Condom

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FE
I don't think I have missed too much from all accounts. Anyway I'm now counting the days before I leave for hotter climes. Hope your all here next year when I get back, minus the adverts of course!!!!

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Forum Editor

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Unfortunately it looks that way at the moment, and I can only apologise. I'm actually stuck in the trap myself - all my machines are running Windows 7.

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Chaz10

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Sorted, had to ask for a new password..........not a great start

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Chaz10

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oops, posted last post to quick, "digital health" will not let me log in, tried email and password several times + restart, no good, will not let me in.

Any ideas?

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Chaz10

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Ok, sorry only just got round to installing the "digital Health" but all went very smoothly using Win Xp on a quite old machine.

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bobbybowls

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As others have said "The operating system is not adequate for running Desktop Digital Helper"

win 7 pro

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Fruit Bat /\0/\

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Ok downloaded and installed ok XPsp3

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Forum Editor

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and registered yourself, please go to the next thread - marked 'Using the Virgin digital helper'.

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Forum Editor

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I have been informed that the service is not compatible with that version of Windows. It will follow on next year, although I don't know when. I've advised Virgin that it will be in their interests to prioritise compatibility.

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