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Specific 360 problems

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Forum Editor

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Posted January 8, 2009 at 7:01PM

Now that we've all had a chance to let Norton 360 settle into its stride it would be good to hear about any specific problems that have occurred.

In my case I had a clear run until I switched on my test machine this afternoon. Norton 360 threw a wobbly, and decided it wanted to fire up 'One-click support' and send an error report back to base. It asked me for permission to do this, and I agreed. Then followed a process of collecting and transmitting data about my machine, after which 360 told me it was 'attempting a fix'.

I carried on working whilst all this went on, and after about ten minutes I was told that the fix had failed, and I was advised to 'try again later'. I have continued working, and all seems fine - at no time was the computer slowed by all the goings on, and Norton tells me 'You are protected'.


What about you - have you had a similar experience, or has Norton 360 done something else unexpectedly? Please don't post here if all is humming along nicely - we want to hear about problems in this thread.

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sunnystaines

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Posted January 10, 2009 at 12:28PM

W.D. turned off here too, was running before.

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sunnystaines

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Posted January 10, 2009 at 12:31PM

Just checked my other security programes.

spybot s&d, SAS, Malawarebytes all working ok.

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Legolas

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Posted January 10, 2009 at 12:57PM

Like you I had to uninstall Norton from my system as it was at the time of installation. The reason beng it was taking an unacceptable amount of time to launch oth my email client and browser. I have since done a clean install of Win XP and reinstalled Norton and so far it is OK.

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skidzy

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Posted January 10, 2009 at 2:27PM

Not exactly a problem;

Ive used Mcafee site advisor now for some time to good effect.
All the kids computers have MSA installed and no problems to date.

Now using Google, Mcafee is pretty good at separating the suspect sites with there warning,however Norton's database seems very limited and not to be relied upon just yet.

For example click here

As the Beta product's database is updated maybe this will improve if it wishes to compare to MSA.

Apologies if this has been covered previously.

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Legolas

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Posted January 10, 2009 at 4:44PM

Well as per my last post I have had the Beta installed on my clean system for a while now and I have been playing games installing apps and browsing the Internet, all the usual stuff, and so far I have had no problem at all with Norton. Lets hope I haven't spoken too soon.

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carver

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Posted January 10, 2009 at 7:07PM

Well apart from the trouble yesterday everything appears to be alright.

Still can't figure out why it killed itself.

I hadn't done anything yesterday that was different from today, yet today it hasn't even had so much as a burp.

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sunnystaines

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Posted January 10, 2009 at 7:41PM

leave norton insight alone and it works ok, thats the only real problem.

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Zaphod 3

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Posted January 10, 2009 at 9:38PM

Not been about much today just got home from a 12 hour shift still seems to be hunky dory

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tullie

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Posted January 11, 2009 at 2:18AM

I have used Insight without a problem.

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MCE2K5

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Posted January 11, 2009 at 2:29AM

Same as "tullie" no problem with Insight.

However had a problem with the System Clock, Date & Time, Very Wrong(3 Years 1 Month and 7 Hours).

I will put this down to a Vista Update Problem (New Network Driver Installed).

Apart from that, Norton 360 still runs like a dream, Have to keep checking it's still working and it is.

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