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Specific 360 problems


Forum Editor

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Now that we've all had a chance to let Norton 360 settle into its stride it would be good to hear about any specific problems that have occurred.

In my case I had a clear run until I switched on my test machine this afternoon. Norton 360 threw a wobbly, and decided it wanted to fire up 'One-click support' and send an error report back to base. It asked me for permission to do this, and I agreed. Then followed a process of collecting and transmitting data about my machine, after which 360 told me it was 'attempting a fix'.

I carried on working whilst all this went on, and after about ten minutes I was told that the fix had failed, and I was advised to 'try again later'. I have continued working, and all seems fine - at no time was the computer slowed by all the goings on, and Norton tells me 'You are protected'.


What about you - have you had a similar experience, or has Norton 360 done something else unexpectedly? Please don't post here if all is humming along nicely - we want to hear about problems in this thread.

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sunnystaines

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once the password manager has saved all your passwords its a very handy tool saves having to keep login everywhere and easy to manage. if you delete norton it also gives an option to saves this should you reinstall or update to another norton product.

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recap

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Thanks sunnystaines, I have never and do not want to have my passwords or personal details stored anywhere other than in my head. The only thing or person I trust with my details is my self. When entering my bank details on the web I also use the on board keyboard for safety reasons, paranoid may be but...

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sunnystaines

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recap

can't get safer than in you head only. [just watch out for early signs of dementia then this part might come in handy]

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recap

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tanks sunnystaines I wll look ou for th zigns :-)

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tullie

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The first sign is missing out letters when typing.

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tullie

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Today couldent open Firefox,re downloaded.
Insight-Norton crashed,dissapeared from system tray.Rebooted laptop,ran Insight-ok this time.
Tested all other options,all ran ok.

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bjh

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Small "problem", more a "no like".

When you rescue a mail from the "Spam" folder, it retains {Norton AntiSpam} as the first part of the subject title. McAfee certainly removes this. If left, sorting by subject doesn't work. OK, allows all rescued mail to be listed ion one chunk, but a "search" would allow that if needed.

So, rescued mail should revert back to original subject title.

Oh, silly, silly one. In Outlook Express the Norton Antispam icon is the only icon whose text label word-wraps, making the entire toolbar an ugly chunk thicker.

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Tennblues

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I have had a problem with Norton not loading at startup. So far I cannot identify what if anything could be causing it.
On a separate note, when it is loaded I notice an overall system slowdown.

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recap

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Norton was surprisingly quick to install. The user interface is fairly easy to navigate with out too many tabs with sub section in them.

As I reported Insight would not complete on my machine with the control panel staying on the desktop. It kicked Google Chrome in to touch. It also missed a tracking cookie and slowed my email down.

360 ran smoothly using far less CPU - even when running scans - than it did the last time I used a Norton product. On that count I think Norton have succeeded with one of their developments.

Norton 360 for me is on the pricey side.

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recap

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I posted that in the wrong thread.

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