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HELP...Logitech controller not recognized by game


chris041979

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Hi,

I bought a Logitech Chillstream for my laptop to play FIFA 11. Plugged in, loaded up game, works. Until today, I load the game and the controller doesnt work on the game. I plugged it into an XBOX, controller works, but all of a sudden FIFA 11 doesnt seem to recognize the controller. I have opened the controller properties and tested it and works on the computer, but not in the game anymore? Do I need to update the controller driver ( even though windows says its in date )

Just to note, I did a system restore and it worked again, but has now stopped working???

Any ideas, forgive me if im missing something.

Many Thanks

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gengiscant

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Always useful to mention your operating system.
Drivers here click here
Download the driver, put it somewhere that you can find it, uninstall old driver then reinstall new one.

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chris041979

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OS is Win 7, according to Logitech Win 7 does not require drivers for this. Also when I check the status of the controller on the pc, it works fine, and no driver updates are required, only when FIFA 11 comes on it does not work. I have checked out EA Sports and the controller is compatible with the game on a pc, as it was working. Frustrating as im 100 miles in middle of North Sea!

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chris041979

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message from Logitech website regarding controller!...This product does not ship with software. It uses the native USB drivers already present in your operating system.

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gengiscant

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I had a look around the EA Sports FIFA 11 forum and I think that this is a problem which no one has been able to sort yet.
I am a PC gamer myself and it can be very frustrating trying to get games to work properly. I am having bother with COD Black Ops and Fallout New Vegas.
Not much help to you but you might get more suggestions from the EA site click here

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chris041979

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Hi, I will try there thanks, its just frustrating as its def not the controller and re-installed the game. I did do a system restore when it first happened and it worked again. But the second time, I've tried a system restore and doesn't work. Strange as it was ok for a month! Thanks

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ams4127

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The only thing I can suggest (and it's a long shot) is to try running the game in compatability mode and see what happens.

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chris041979

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Tried that, but nothing different. The only thing I can think of is that I have been away for 20 or so days and not had the laptop connected to the internet and not had any updates. Either that, or FIFA 11 + Win 7 + Logitech dont seem to get on very well. Strange as I haven't heard this problem. I have had a reply from Logitech, but not much help

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ams4127

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One last thing. Try reinstalling the game and see if it helps. I assume your controller is connected by USB and I would therefore check that your USB Root Hubs are not set to automatically power down in Device Manager.

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chris041979

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Ive tried re-installing and its the same. How do I check my USB Root hubs? When I go onto printers/devices and check the controller it does work

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ams4127

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Control Panel - Device Manager - Expand Universal Serial Bus controllers - select Usb Root Hub.

Right click and select Properties and the Power Management tab. Untick the box which allows Windows to shut down the device to save power.

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