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Best small business PC and support
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Posted November 28, 2013 at 9:59AM
I am looking to buy a desktop business PC with Windows 7 and good, next day support. I have read conflicting opinions on the makes looked at.
I have seen the HP Elite range and these seem to fit the bill but then someone said HP uses cheaper components than Dell. I looked at Dell Optiflex and some say Dell support makes one jump through hoops before they will send out a tech to fix a problem. Of course I don't know if any of this is true.
I see neither maker is listed as best under the PC Advisor best for business reviews and PCA seems to prefer the smaller companies.
The Lenovo range seemed to fit my needs but they seem to offer PC's with Windows 8 and the right to downgrade to Windows 7 which has been described as a tricky two hour process. Life is too short for that.
Anyone have any experience with the above companies?
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Posted November 29, 2013 at 12:18PM
There is no short cut to choosing what is suitable, because whatever you decide there is always a chance there is something far better or worse on peoples preferences and required specifications. The same applies to maintenance contracts and warranties, and all to often you will hear of someone's misfortunes, while other might praise silently.
Having said that, then perhaps look no further than Dell for a business deal, because their products and service seem to cater more for business outlets like some of the major institutions. And through their on-line system, you can choose components on your own specifications and finance limits. but be warned here, because some of Dell parts might be 'modified' to suit Dell only. This use to also apply to the likes of re-badged Dell printer's.
At one point I use to deal with Dell on a fair scale, having had access to various discounts and special deals, but alas that all came to an end, when Dell sales would not honour one of their discount agreements, even though they tried very hard to make the sale, offering other supposed incentives. But I suppose that is life, whatever you choose in the end?.
With regards to PCA reviews, they only review computer's that are supplied to them, usually on perhaps short term loan. Or at least that was the procedures previously.
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Posted November 30, 2013 at 11:21AM
As you say, I guess whichever I choose, there can be problems. I have had a Dell Dimension 5150 since 2006 with no problems but have read that there quality is not as good as it was for home PC's but about on par with HP for business stuff.
Thanks for your response.
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Posted November 30, 2013 at 12:03PM
I have no personal experience of commercial machines since IBM, but my Solicitor neighbours have been happy with Dell for years.
However they have an Office full of PC's. I have no idea how Dell's promises work for the single PC Business.
Be aware, the Laws regarding Purchase & Warranty are different for a Business and not as strong as the Personal Purchase Legislation