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Any Exchange gurus? OWA issues

Kate B

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Posted February 26, 2009 at 12:23AM

Been running Exchange 07 on SBS 08 very happily for a while now but the other day the server hung during an update and I think something messed up then. I now can't access OWA, though Exchange is still merrily sending and receiving email that I can get at with clients such as Outlook, Entourage etc.

Well, I can sort of get at OWA, though I get a plain-text login page that takes me to a very reduced version of my inbox that I can't interact with. All the services are running, I've restarted IIS and SBS Console reports that the OWA website is up. I'm stumped and considering a reinstall of the OS and Exchange as a last resort, which is a time-eating nuisance rather than a complete nightmare, but it would be great if anyone had any further ideas for me to try.

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Forum Editor

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Posted February 27, 2009 at 12:11AM

It's very unusual for OWA to give trouble once it's running, but when it does it's almost always an authentication issue with IIS on the Exchange server. Have you checked that possibility?

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Kate B

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Posted February 28, 2009 at 6:42PM

hi Peter - problem solved thanks to a friend. It wasn't IIS, which I knew as I'd restarted it a couple of times. The server had crashed during an update and the contents of a directory weren't updated, hence the incomplete OWA. Directory reinstated and all running fine again now. Thank you for the suggestion; much appreciated.

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Forum Editor

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Posted February 28, 2009 at 11:56PM

I'm pleased all is well - I know only too well how irritating such things are.

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