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Doro 410 gsm not sending text messages

OliverWD

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Posted January 17, 2013 at 9:42AM

My Doro 410 gsm receives text messages but 'Fails' to send text, either 'Reply' or new. Battery and signal are good. PAYG contract with Virgin. Suggestions, please?

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Woolwell

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Posted January 17, 2013 at 1:02PM

Contact Virgin on 789 and get help with the settings.

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harrysteve12

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Posted January 18, 2013 at 3:08PM

I have never had this type of problem. You should have to contact Customer executive to resolve the problem...

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OliverWD

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Posted January 18, 2013 at 3:17PM

Thank you, Woolwell and harrysteve12, for your responses - I will follow your sage advice

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Posted January 20, 2013 at 10:07AM

has it ever sent a text message, we have a Doro phone it can get a text message in but not send one. just how its built no idea why.

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OliverWD

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Posted January 20, 2013 at 6:16PM

This is the second instance I have responded, so my apology to those reading this twice. Frustratingly, the Doro 410 gsm sends text messages inconsistently - the last message was sent, but the same message failed on the first attempt. There appears to be no correlation to this issue - strength of signal, battery power or amount of use do not influence whether the text is sent - or not! I will follow previous guideance and contact Virgin when the next text fails - there is no pint in contacting Customer Services when the 'phone appears to be working! Thank you for your support.

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