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phone to pc connection problems

alibob

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Posted April 4, 2011 at 8:08PM

I have a samsung gt-e2550 slider mobile phone with 1.3mgp camera. Having taken some photo's I want do transfer to windows 7 64 bit laptop. So far have tried downloading samsung new pc studio suite, tried connecting via bluetooth, no luck went & bought a data cable, still no luck. Have sent 4 emails to samsung & phoned them but have recieved no help whatsoever.I even bought a memory card for the phone,but it should not be required to do a basic transfer of photo's.
Does anyone have this model phone & used it for photo transfer?, or does anyone know how to contact samsung uk by email?. So far disgusted with lack of support from such a large company.

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jamesparker

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Posted April 13, 2011 at 12:01PM

You can contact to Business Mobile Phone,They will help you.

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Woolwell

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Posted April 14, 2011 at 9:42PM

Have you got the latest version of the samsung suite?

When you connect by cable does the pc recognise the connection? If so you should be able to see the phone as an external device.

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alibob

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Posted April 15, 2011 at 1:42PM

Thank you to all those that posted assistance advice for my problem,-phone to pc connection. The problem has now been resolved.

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Woolwell

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Posted April 15, 2011 at 6:24PM

How did it get sorted?

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