You are here
>
Homepage
>
Forums
>
Windows Vista Help
>
computer stuck on boot after installing service packs 1 and 2

Contact Forum Editor

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Vista Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

For full functionality of our forum it is necessary to enable Javascript in your browser. If you're not sure about how to do this you will find easy to understand instructions at: http://www.enable-javascript.com

computer stuck on boot after installing service packs 1 and 2

damonjames

Likes # 0

view damonjames's profile

Posted September 4, 2013 at 11:48AM

Hi All I have recently reformatted hard disk and installed windows vista ultimate 64 bit. That went ok until I started the updates starting with the service packs 1 and 2. when it says you must restart your computer it just hangs. my pc is now stuck on booting. I have tried re-installing vista again and also put vista disk in to do a repair but cannot find repair. it just seems to want to do a full install from disk. can anybody help me please.

chub_tor

Likes # 0

view chub_tor's profile

Posted September 5, 2013 at 9:27AM

This thread suggests that you uninstall Service Pack 2 as follows after going into Safe Mode

*"Click the “Start button”, then click “Control Panel”. Click “Programs”. Under “Programs and Features”, select “View installed updates”. On the “Uninstall an update” page, click “Service Pack for Microsoft Windows (KB948465)”, then click “Uninstall”. Follow the instructions on your screen."*

damonjames

Likes # 0

view damonjames's profile

Posted September 5, 2013 at 9:57AM

Thanks for your reply ..... The problem is i cannot get past the first boot stage ....i have tried reinstalling using the os disk but just goes on to installing vista again.. I cannot even use the repair windows option for some reason. If i could find the repair option on the disk i may be able to run that to find out what is stopping it booking

Jock1e

Likes # 0

view Jock1e's profile

Posted September 5, 2013 at 10:19PM

Can you get into Cmd using the vista disk.If so type rstrui.exe into it and it will let you do a system restore to before the updates.

damonjames

Likes # 0

view damonjames's profile

Posted September 5, 2013 at 11:51PM

Hi thanks for your reply... What is cmd and will try it ...

chub_tor

Likes # 0

view chub_tor's profile

Posted September 6, 2013 at 9:50AM

Just to confirm, can you not even get into Safe Mode by tapping F8? Click Here

damonjames

Likes # 0

view damonjames's profile

Posted September 6, 2013 at 10:50AM

Hi...i have used the system restore using your advice and i am just waiting now to see what happens... If i do get it going then what do i do.. It will need the service packs to run it and also should i update my drivers 1st...will this make a difference..... Right...its up and running...is there something i can do to check if it is ok... cheers for your time everyone

Jock1e

Likes # 0

view Jock1e's profile

Posted September 6, 2013 at 3:45PM

SP1 - SP2 Maybe download manually and run them 1 at a time and not both together.

Also if you have any security programs downloaded switch them off including the Firewall before you download the update.

Forums
>
Windows Vista Help
>
computer stuck on boot after installing service packs 1 and 2

Reply to this topic

Check out PC Advisor's other tech forums

Send to a friend

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.