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How do I get rid of a "Cannot retrive LAC name" error

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How do I get rid of a "Cannot retrive LAC name" error

keith8

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Posted May 29, 2013 at 10:41PM

Hi,

When I start up my Acer Aspire 9410-2459 laptop, I keep getting a RTNICDiag error that says "APIGetConnNameW(): Cannot retrive LAC name."

Is there anyway I can get rid of or fix this problem?

keith8

OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit Processor: Genuine Intel(R) CPU T2080 @ 1.73GHz, x86 Family 6 Model 14 Stepping 12 Processor Count: 2 RAM: 2037 Mb Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb Hard Drives: C: Total - 74614 MB, Free - 9667 MB; D: Total - 31855 MB, Free - 4749 MB; Motherboard: Acer, Myall2 Antivirus: Microsoft Security Essentials, Updated and Enabled

jaywoo

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Posted May 29, 2013 at 11:03PM

It's something to do with your network card, probably the built-in port rather than wireless. Are the drivers installed? Is the device working - have a look in Device Manager.

keith8

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Posted May 29, 2013 at 11:42PM

Thanks Jaywoo,

After checking in the device manager, it showed the 2 network adapters were working but under other devices the Modem Device on High Defination Audio Bus does not have a driver.

In properties it says This device is not configured correctly. (Code 1)

keith8

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Posted May 29, 2013 at 11:42PM

Thanks Jaywoo,

After checking in the device manager, it showed the 2 network adapters were working but under other devices the Modem Device on High Defination Audio Bus does not have a driver.

In properties it says This device is not configured correctly. (Code 1)

keith8

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Posted May 29, 2013 at 11:49PM

Continuing from the previous post. In properties it also says "There is no driver selected for the device information set or element" and "To reinstall the drivers for this device, click Reinstall Driver"

I clicked on "Search automatically for updated driver software." It looked on both the hard drive and the Internet for drivers but found nothing.

Where would one look now for the drivers?

Keith8

Lazarus The 2nd

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Posted May 30, 2013 at 12:38AM

Acer Aspire 9410 Drivers

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How do I get rid of a "Cannot retrive LAC name" error

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